Privacy Policy

Last Updated: [06/03/2026]

At Mira & Mini, your trust matters to us. We understand that when you shop with us, you share personal information such as your name, contact details, delivery address, and order preferences. We respect your privacy and are committed to protecting your information with care.

This Privacy Policy explains how Mira & Mini collects, uses, stores, and protects your personal information when you visit miraandmini.com, place an order, contact us, create an account, or subscribe to our updates.

By using our website, you agree to the practices described in this Privacy Policy.

1. Information We Collect

We may collect personal information that you share with us directly, as well as limited information collected automatically when you use our website.

Information You Provide to Us

When you place an order, contact us, create an account, or subscribe to updates, we may collect:

Name
Email address
Phone number
Billing address
Shipping address
Order details
Size preferences
Customisation requests
Messages shared through email, WhatsApp, contact forms, or Instagram

Payment Information

Payments on our website are processed through secure third-party payment gateways. We do not store your complete card number, CVV, UPI PIN, net banking password, or other sensitive payment credentials on our website.

Information Collected Automatically

When you browse our website, some information may be collected automatically, such as:

Device type
Browser type
Operating system
IP address
Pages visited
Time spent on the website
Referral source
Cookies and similar tracking technologies

This information helps us improve our website, understand customer preferences, and provide a smoother shopping experience.

2. How We Use Your Information

We use your information only for genuine business and service-related purposes, such as:

Processing and confirming your orders
Delivering your products
Sending order updates, invoices, and shipping notifications
Responding to customer support queries
Managing returns, exchanges, or customisation requests
Improving our website, products, and customer experience
Personalising your shopping experience
Sending promotional updates, offers, or new collection alerts only when you have opted in
Preventing fraud, misuse, or unauthorised activity
Complying with legal and regulatory requirements

We do not sell, rent, or trade your personal information.

3. Marketing Communication

If you choose to subscribe to our updates, we may send you promotional messages through email, WhatsApp, SMS, or other communication channels.

These updates may include:

New collection launches
Limited drops
Offers and discounts
Customisation updates
Styling ideas
Mommy & mini twinning inspiration

You can opt out of marketing communication at any time by using the unsubscribe option in our messages or by contacting us directly.

Please note that even if you opt out of promotional messages, we may still send important order-related updates such as payment confirmation, shipping details, delivery updates, or support responses.

4. Cookies and Tracking Technologies

Our website may use cookies and similar technologies to improve your browsing experience.

Cookies help us:

Remember items in your cart
Understand how visitors use our website
Improve website speed and performance
Show relevant products and recommendations
Measure marketing performance

You can manage or disable cookies through your browser settings. However, disabling cookies may affect some features of the website, such as cart functionality or personalised browsing.

5. Sharing Your Information

We share your personal information only when necessary to complete your order, provide services, or comply with legal requirements.

We may share limited information with:

Payment Partners

To securely process online payments.

Shipping and Delivery Partners

To deliver your order to the correct address. This may include sharing your name, phone number, and shipping address.

Technology and Website Partners

To manage our website, hosting, analytics, customer support, and communication tools.

Marketing and Communication Platforms

Only when you have opted in to receive updates from us.

Legal or Regulatory Authorities

If required by applicable law, court order, government request, or to protect our legal rights.

We work with trusted service providers and expect them to handle your information responsibly.

6. Data Security

We take reasonable steps to protect your personal information from unauthorised access, misuse, loss, alteration, or disclosure.

Our safety measures may include:

SSL encryption on our website
Secure payment gateway integration
Limited access to customer data
Internal privacy and access controls
Regular review of website and data practices

However, please understand that no method of online transmission or electronic storage is completely secure. While we do our best to protect your information, we cannot guarantee absolute security.

7. Data Retention

We keep your personal information only for as long as necessary to fulfil the purpose for which it was collected.

This may include keeping information for:

Order processing
Delivery and customer support
Returns or exchanges
Legal, tax, accounting, or business record requirements
Fraud prevention and website security

When your information is no longer required, we will delete, anonymise, or securely store it as per applicable requirements.

8. Your Rights and Choices

You may contact us to request:

Access to the personal information we hold about you
Correction of inaccurate or incomplete information
Deletion of your personal information, where applicable
Withdrawal of consent for marketing communication
Opt-out from promotional emails, WhatsApp updates, or SMS messages

To make a privacy-related request, please contact us using the details mentioned below.

We will try to respond to valid data requests within a reasonable time, and wherever possible, within 30 days.

9. Children’s Privacy

Mira & Mini creates clothing for children, but our website is intended to be used by parents, guardians, and adults.

We do not knowingly collect personal information directly from children without parental or guardian consent. If we become aware that we have collected personal information from a child without appropriate consent, we will take steps to delete it.

10. Third-Party Links

Our website may contain links to third-party websites or platforms, such as payment gateways, shipping partners, Instagram, WhatsApp, or other external pages.

Once you leave our website, we are not responsible for the privacy practices, content, or policies of those third-party platforms. We recommend reviewing their privacy policies separately.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business, website, legal requirements, or data practices.

Any updates will be posted on this page with a revised “Last Updated” date. Your continued use of our website after the changes are posted means you accept the updated Privacy Policy.