Frequently Asked Questions
Have a question about Mira & Mini outfits, sizing, shipping, customisation, returns, or orders?
We have answered some of the most common questions below to help you shop with confidence.
1. What is Mira & Mini?
Mira & Mini is a premium mommy & mini twinning clothing brand that creates handcrafted matching outfits for mothers and daughters.
We design comfortable, stylish, and thoughtfully made outfits for birthdays, family functions, photoshoots, festive moments, casual outings, and everyday memories.
2. Where is Mira & Mini based?
Mira & Mini is based in Faridabad / Delhi-NCR, India.
We primarily sell through our website, Instagram, WhatsApp, and direct online orders.
3. What products do you offer?
We offer a variety of kids’ and mommy & mini outfits, including:
- Girls’ dresses
- Mommy & mini matching sets
- Co-ord sets
- Shirt dresses
- Dungarees
- Eyelet dresses
- Embroidered dresses
- Tulle dresses
- Party wear dresses
- Selected customised outfits
Our collections are made in small batches with a focus on comfort, quality, and style.
4. What age group do you make clothes for?
Our girls’ collection is mainly designed for children aged 2 to 14 years.
Some designs may also be customised for younger or older age groups depending on fabric, design, size, and production feasibility.
If you are unsure about size, you can contact us before placing your order.
5. Do you offer mommy & mini matching outfits?
Yes. Mommy & mini twinning is the heart of Mira & Mini.
We create matching and coordinated outfits for mothers and daughters, perfect for birthdays, family functions, festive occasions, photoshoots, travel, brunches, and special everyday moments.
6. Are your outfits comfortable for kids?
Yes. Comfort is one of our biggest priorities.
We design outfits that look beautiful but also feel easy and comfortable for children to wear. Our goal is to create clothes that kids can move, sit, play, smile, and enjoy in.
7. What fabrics do you use?
Depending on the design and collection, we may use fabrics such as:
- Organic cotton
- Rayon
- Denim
- Georgette
- Tulle
- Embroidered fabrics
- Eyelet fabrics
- Other selected materials suitable for the outfit
Fabric details are usually mentioned on individual product pages wherever applicable.
8. Are Mira & Mini products handmade?
Our outfits are handcrafted or made in small batches with the help of skilled designers and tailors.
We do not follow large-scale mass production. Because of this, slight handcrafted variations may occur, which make every piece feel more personal and unique.
9. Do you offer customisation?
Yes, selected designs may be available for customisation.
Customisation may include size adjustments, length changes, mommy & mini matching combinations, or minor design changes depending on the product, fabric availability, and production timeline.
For customisation requests, please contact us on WhatsApp before placing your order.
10. Are customised products returnable?
Customised and made-to-order products are generally not returnable or exchangeable.
They can be considered for return or exchange only if the product delivered is damaged, defective, incorrect, or there is a clear mistake from our side.
Please confirm size, design, fabric, colour, and occasion details carefully before placing a customised order.
11. How do I choose the right size?
Please check the size chart on the product page before placing your order.
For children’s clothing, age-based sizing is only a general reference. Fit may vary depending on the child’s height, body type, fabric, design, and comfort preference.
If you are confused about sizing, you can contact us on WhatsApp for guidance.
12. Can I exchange the size if it does not fit?
Size exchange may be considered only if:
- The product is unused and unwashed.
- Original tags and packaging are intact.
- The requested size is available in stock.
- The product is not customised or made-to-order.
- The exchange request is raised within the allowed timeline.
- The product passes our quality check.
If the wrong size was selected by the customer, reverse shipping and reshipping charges may apply.
For full details, please read our Return & Exchange Policy.
13. How can I place an order?
You can place an order through:
- Our website: miraandmini.com
- Instagram: @miraandmini
- WhatsApp: +91 9205714744
For the smoothest order experience, we recommend placing your order directly through our website.
14. What payment methods do you accept?
Available payment methods may include:
- UPI
- Debit card
- Credit card
- Net banking
- Wallets
- Other online payment options available at checkout
All online payments are processed through secure third-party payment gateway partners.
Mira & Mini does not store your complete card details, CVV, UPI PIN, net banking password, or OTP.
15. Do you offer Cash on Delivery?
Cash on Delivery availability may depend on location, order value, product type, and current business policy.
For customised, made-to-order, or special request products, prepaid payment may be required.
If COD is available, it will be shown at checkout or confirmed by our team.
16. How long does it take to dispatch an order?
Ready-to-ship products are usually dispatched within 2 to 5 business days after order confirmation.
Customised or made-to-order products may take around 7 to 15 business days to dispatch, depending on design, size, fabric availability, and production work.
During festive periods, sale days, or new collection launches, dispatch may take slightly longer.
17. How long does delivery take?
After dispatch, estimated delivery timelines are:
- Delhi-NCR: 2 to 5 business days
- Metro cities: 4 to 7 business days
- Other Indian locations: 5 to 10 business days
- Remote areas: Delivery may take longer
Delivery timelines may vary depending on courier serviceability, weather, public holidays, festivals, or other external factors.
For complete details, please read our Shipping Policy.
18. Do you ship across India?
Yes, we currently ship to serviceable locations within India.
Delivery availability depends on courier serviceability for your PIN code.
If your location is not serviceable, our team may contact you to discuss possible options.
19. Do you offer international shipping?
At present, Mira & Mini primarily ships within India.
For any international delivery request, please contact us before placing an order. Availability, shipping charges, delivery timelines, customs duties, and return rules may vary depending on the destination country.
20. How can I track my order?
Once your order is shipped, tracking details may be shared through email, SMS, WhatsApp, or any available communication method.
If you do not receive tracking details within the expected dispatch timeline, please contact us with your order number.
21. Can I cancel my order?
You may request cancellation only before your order has been processed, packed, customised, or shipped.
Once an order is shipped, customised, or production has started, it may not be eligible for cancellation.
For full details, please read our Cancellation & Refund Policy.
22. What if I receive a damaged, defective, or wrong product?
If you receive a damaged, defective, or incorrect product, please contact us within 48 hours of delivery.
Please share:
- Order number
- Clear photos of the product
- Photos of the packaging
- Unboxing video, if available
- Description of the issue
Our team will review the case and guide you with the next steps.
23. Can I return a product if I change my mind?
Returns due to change of mind, colour preference, wrong size selected by the customer, or style preference may not always be accepted.
Return or exchange approval depends on product condition, product type, availability, request timeline, and our return conditions.
Customised, made-to-order, final sale, or clearance products are generally not returnable.
Please read our Return & Exchange Policy before placing your order.
24. Are sale or discounted products returnable?
Products purchased under final sale, clearance sale, or special non-returnable offers may not be eligible for return or exchange.
If a product is damaged, defective, or incorrect due to an error from our side, please contact us within the allowed timeline.
25. Why does the product colour look slightly different?
We try our best to show product colours as accurately as possible. However, slight colour differences may occur due to lighting, photography, editing, screen brightness, or device display settings.
Minor colour variations are normal and are not considered product defects.
26. How should I care for my Mira & Mini outfit?
Care instructions may vary depending on the fabric and design.
In general, we recommend:
- Gentle hand wash
- Do not bleach
- Dry in shade
- Use mild detergent
- Iron on low heat where applicable
- Handle delicate fabrics, tulle, embroidery, and embellishments with care
Please check the care instructions mentioned on the product page, label, or packaging.
27. Do you restock sold-out products?
Because we make many products in small batches, sold-out styles may or may not be restocked.
Some designs are limited edition, while others may return depending on demand and fabric availability.
You can follow us on Instagram or join our updates to stay informed about restocks and new drops.
28. Do you take bulk or family twinning orders?
Yes, selected bulk or family twinning requests may be accepted depending on design, quantity, fabric availability, and timeline.
Please contact us on WhatsApp with your requirement, occasion date, sizes, and preferred style.
29. Can I collaborate with Mira & Mini?
We are open to suitable collaborations with moms, creators, influencers, photographers, stylists, and family-focused brands.
For collaboration queries, please contact us through email, Instagram, or WhatsApp with your profile details and proposal.
30. How can I contact Mira & Mini?
You can contact us at:
Email: miraandmini@gmail.com
WhatsApp: +91 9205714744
Website: miraandmini.com
Instagram: @miraandmini
Location: Faridabad / Delhi-NCR, India
Our support hours are usually:
Monday to Saturday: 10:00 AM – 6:00 PM
Sunday: Closed
We try our best to respond within 24 to 48 business hours.