Terms & Conditions

Last Updated: [06/03/2026]

Welcome to Mira & Mini.

These Terms & Conditions govern your use of our website miraandmini.com and your purchase of products from Mira & Mini. By visiting our website, placing an order, making a payment, or using any of our services, you agree to follow and be bound by these Terms & Conditions.

Please read them carefully before using our website or placing an order.

1. About Mira & Mini

Mira & Mini is a mommy & mini twinning clothing brand that creates handcrafted outfits for mothers and daughters. Our products include girls’ dresses, mommy & mini matching sets, co-ord sets, shirt dresses, dungarees, embroidered dresses, party wear dresses, and selected customised outfits.

Our products are made in small batches with a focus on comfort, style, quality, and emotional connection.

2. Use of Our Website

By using our website, you confirm that:

You are at least 18 years old or are using the website under the supervision of a parent or guardian.
The information you provide to us is true, accurate, and complete.
You will not use our website for any unlawful, fraudulent, or harmful purpose.
You will not copy, misuse, or interfere with the website, its content, images, designs, or functionality.

We reserve the right to refuse service, cancel orders, restrict access, or take appropriate action if we believe the website is being misused.

3. Product Information

We try our best to display all product details as accurately as possible, including product images, descriptions, sizes, colours, fabric details, pricing, and availability.

However, please note:

Product colours may appear slightly different due to lighting, photography, screen settings, or device display.
Minor variations may occur in handcrafted products.
Measurements may vary slightly depending on the design, fabric, and stitching style.
Product availability may change without prior notice.
Limited-edition or small-batch products may not be restocked once sold out.

Such minor differences will not be considered defects.

4. Size and Fit

We provide size details to help customers choose the right fit. Customers are requested to check the size chart carefully before placing an order.

For children’s clothing, fit may vary depending on the child’s height, body type, and comfort preference. If you are unsure about sizing, you may contact us before placing your order.

Mira & Mini will not be responsible for size issues if the order was placed without checking the size chart or after selecting an incorrect size.

5. Customisation

Selected Mira & Mini products may be available for customisation, depending on design, fabric availability, size, and production capacity.

Customisation may include:

Size adjustments
Length adjustments
Matching mommy & mini combinations
Minor design changes
Special occasion requirements

Please note:

Customisation requests are accepted only after confirmation from our team.
Customised orders may require additional time.
Customised products may have different pricing depending on the requirement.
Once a customised order is confirmed and processed, it cannot be cancelled, returned, or exchanged unless the product delivered is damaged, defective, or incorrect.
Exact replication of a design may not always be possible due to fabric availability, handwork, or production limitations.

6. Pricing and Payments

All prices listed on our website are in Indian Rupees (INR), unless stated otherwise.

Prices may change from time to time without prior notice. However, once an order is confirmed and paid for, the price paid at the time of order will apply to that order.

Payments may be accepted through available payment methods on our website, such as:

UPI
Debit card
Credit card
Net banking
Wallets
Other payment options provided by our payment gateway

Online payments are processed securely through third-party payment gateway partners. Mira & Mini does not store complete card details, CVV, UPI PIN, net banking passwords, or sensitive payment credentials.

An order is considered confirmed only after successful payment confirmation or confirmation from our team in case of eligible manual/WhatsApp orders.

7. Offers, Discounts and Coupons

From time to time, Mira & Mini may offer discounts, launch offers, coupon codes, or promotional pricing.

Please note:

Offers may be valid for a limited time only.
Offers may apply only to selected products or collections.
Coupon codes cannot be applied after an order has been placed.
Offers cannot be clubbed unless clearly mentioned.
Mira & Mini reserves the right to modify, pause, or withdraw any offer at any time.

8. Order Confirmation

After placing an order, you may receive an order confirmation through email, SMS, WhatsApp, or website notification.

Order confirmation does not always mean the order has been accepted permanently. In rare cases, we may cancel or modify an order due to:

Product unavailability
Pricing or listing error
Payment failure
Incorrect customer information
Delivery location issues
Suspected fraudulent activity
Production or fabric availability limitations

If we cancel a prepaid order from our side, the eligible amount will be refunded as per our Cancellation & Refund Policy.

9. Shipping and Delivery

We ship orders to serviceable locations through trusted delivery partners.

Delivery timelines may vary depending on product availability, customer location, courier serviceability, customisation requirements, weather conditions, public holidays, or other situations beyond our control.

Once the order is shipped, tracking details may be shared with the customer through email, SMS, WhatsApp, or any available communication method.

Mira & Mini is not responsible for delays caused by courier partners, incorrect address details, customer unavailability, natural events, strikes, restrictions, or other circumstances beyond our reasonable control.

For full details, please refer to our Shipping Policy.

10. Cancellations

Cancellation rules may vary depending on whether the product is ready-to-ship, made-to-order, customised, discounted, or already shipped.

In general:

Orders can be cancelled only before they are processed, packed, customised, or shipped.
Once an order is shipped, it cannot be cancelled.
Customised or made-to-order products cannot be cancelled once confirmed.
Mira & Mini may cancel an order if the product becomes unavailable, payment fails, address is incorrect, or any suspicious activity is detected.

For complete details, please refer to our Cancellation & Refund Policy.

11. Returns, Exchanges and Refunds

Returns, exchanges, and refunds are subject to our Return, Exchange & Refund Policy.

As a clothing brand, we request customers to carefully check size, product details, colour, fabric, and customisation details before placing an order.

Products may not be eligible for return or exchange if:

The product has been used, washed, worn, altered, or damaged by the customer.
The original tags, packaging, or invoice are missing.
The product was customised or made-to-order.
The product was purchased under final sale or clearance.
The return request is made after the allowed return/exchange window.
The issue is due to minor colour variation, screen display difference, or expected handcrafted variation.

If a product is damaged, defective, or incorrect, customers must contact us within the timeline mentioned in our policy, along with clear photos or videos of the product and packaging.

Refunds, wherever approved, will be processed as per our Cancellation & Refund Policy.

12. Product Care

Each product should be used and cared for as per the care instructions provided on the product page, label, or packaging.

We generally recommend gentle washing, avoiding bleach, drying in shade, and using low heat while ironing where applicable.

Mira & Mini will not be responsible for damage caused by incorrect washing, rough use, colour bleeding due to improper care, ironing mistakes, harsh detergents, or failure to follow care instructions.

13. Customer Responsibilities

Customers are responsible for:

Providing correct name, phone number, email, and delivery address.
Checking product details, size chart, fabric, colour, price, and delivery information before placing an order.
Being available to receive delivery.
Responding to courier calls or delivery attempts.
Sharing correct information for customisation requests.
Reviewing policies before making a purchase.

Mira & Mini will not be responsible for delivery failure, delay, or additional charges caused by incorrect or incomplete customer information.

14. Intellectual Property

All content on miraandmini.com, including brand name, logo, product images, designs, text, graphics, website layout, collection names, styling, photographs, and other materials, belongs to Mira & Mini or is used with proper permission.

You may not copy, reproduce, modify, distribute, sell, use, or publish any content from our website or social media for commercial purposes without written permission from Mira & Mini.

Unauthorised use of our content, images, designs, or brand identity may result in legal action.

15. User-Generated Content

If you share photos, reviews, testimonials, feedback, or social media content with us, tag us, or send us images wearing Mira & Mini products, you allow us to use such content for brand communication, website display, social media, marketing, or promotional purposes.

If you do not want your content to be used, you may contact us and request removal.

We reserve the right to remove or not publish any review, comment, or content that is abusive, misleading, offensive, unlawful, promotional, or inappropriate.

16. WhatsApp, Email and SMS Communication

By placing an order, contacting us, or sharing your details with Mira & Mini, you agree that we may contact you through phone, email, SMS, WhatsApp, or other communication channels for order-related purposes.

This may include:

Order confirmation
Payment updates
Shipping updates
Delivery coordination
Customer support
Return or exchange communication
Customisation discussion

Promotional communication will be sent only where you have opted in or where permitted under applicable laws. You may opt out of marketing messages at any time.

17. Third-Party Services

Our website may use third-party services such as payment gateways, shipping partners, analytics tools, marketing platforms, social media links, WhatsApp, or other service providers.

These third-party services may have their own terms and privacy policies. Mira & Mini is not responsible for the content, actions, errors, downtime, or privacy practices of third-party platforms.

Customers are encouraged to review third-party policies where applicable.

18. Limitation of Liability

Mira & Mini will make reasonable efforts to provide accurate product information, smooth website access, secure payment processing, and timely order fulfilment.

However, we will not be liable for:

Minor colour, texture, measurement, or handcrafted variations
Delivery delays caused by courier partners or external events
Website downtime or technical errors beyond our control
Customer errors in size selection, address, or contact details
Damage caused by improper product care or usage
Indirect, incidental, or consequential losses

Our maximum liability, where legally applicable, will be limited to the amount paid by the customer for the specific product in question.

19. Indemnity

You agree to indemnify and hold Mira & Mini, its founder, team members, partners, and service providers harmless from any claims, losses, damages, liabilities, costs, or expenses arising from:

Your misuse of the website
Violation of these Terms & Conditions
Incorrect information provided by you
Violation of any law or third-party rights
Misuse of our products, content, images, or brand identity

20. Force Majeure

Mira & Mini will not be responsible for delay, failure, or inability to fulfil any obligation due to events beyond our reasonable control, including but not limited to natural disasters, strikes, lockdowns, courier disruptions, internet failures, government restrictions, accidents, fire, flood, war, epidemic, pandemic, or supply chain issues.

21. Changes to These Terms

We may update these Terms & Conditions from time to time. Any changes will be posted on this page with an updated “Last Updated” date.

Your continued use of our website after any changes means you accept the updated Terms & Conditions.

22. Governing Law and Jurisdiction

These Terms & Conditions are governed by the laws of India.

Any disputes arising from the use of our website, products, services, or these Terms & Conditions shall be subject to the jurisdiction of the courts located in Faridabad, Haryana, India, unless otherwise required by applicable law.